PRACTICAL MANAGEMENT TRAINING PROGRAM

Our Practical Management Training Program reaches out to new or untrained lead people, supervisors or managers and provides the tools that will enable the trainee to solve real life employee problems on the production floor.

It is not a theory or strictly lecture class. In most classes of this type, you sit in a classroom, listen to the speaker, take notes and leave. The trainee is then on their own to implement the training. No support group. Just fumble along and try to make what you have heard work for you in this real life, high stress environment.

Instead we discuss real issues and how to deal with them. Each participant generates 5 case studies that reflect existing problems within their working environment. Then in a role playing situation, the trainee demonstrates how the problem is to be resolved. The rest of the class observes, completes a confidential peer review followed by a group discussion. The training is in a risk free environment where the attendees can demonstrate how they would resolve the outstanding issue and they observe how the other attendee's handled their problem.

Training Modules

5 modules are included in the program. They are designed to be sequential and each one builds upon the previous training.

Introducing Change

 

An overview of change programs in general. Included are statistics, why most programs fail and how to avoid that fate. This includes a categorization of plant personnel into 6 distinct mindsets (including typical employee behavior). How to transition into a mindset that allows for effective change.

Work Habit Improvements

A focus on identification and resolution of a specific habits or actions. Why is the change necessary, impact if not done, as well as results if done.

Work Performance Improvements

Overall work performance. A broader view that one habit. Why this change is necessary and how to implement with a high degree of success.
Establishing Accountability Holding people accountable for their actions. Why this is necessary and implementation strategies.
Positive Recognition Building on success. Motivation and team building.

 

Role Playing

Each module has its own format and detailed description. The trainee selects a current problem and prepares a case study. They prepare for the change and practice in class. A volunteer (classmate) fills in as the employee. This role playing is very effective at getting a feel for how the actual conversation may progress.

Peer Review

After each role playing session, the attendees fill out a peer review. This evaluates the "supervisors" performance and the reaction of the "employee". After tabulation, this feedback is given, in confidence, to the "supervisor". Scoring is a simple 1-5 range with room for comments and other feedback.

The power of the system is that everyone sits in the hot seat and receives feedback from their classmates. It is not what you say, but what is heard that counts.

With the extended version, the trainee applies what they have learned, in the production environment. Afterwards they return to the class and appraise the group as to their effectiveness. What went right and what went wrong.

This feedback allows the group to learn from the successes and failures of their classmates.

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Class Types, Size and Duration

Condensed Version
All 5 modules are completed in one intense 5 day workshop. 50 role playing sessions. Discussion, Demonstration, Feedback and Practice of the basic principles of each module. Class size is restricted to 10 people. The group meets, OFF SITE, from 9AM to 4PM for 5 continuous days. Some homework is assigned but this mainly deals with preparation of case studies.

Duration: 1 week

Extended Version
The same modules and role playing as above but the program is held for 2 hours a week for 12 weeks or longer. It allows a largest group of people to attend by allowing for multiple training days and groups. The results of each training module are field tested in the plant during the program. The results of the implementation success (or setbacks) are feed back to the class for discussion. The class uses the skills learned in each new module and builds upon the success.

Class size is restricted to 10 people. The groups would meet ON SITE. Some homework is assigned but this mainly deals with preparation of case studies. The time is restricted recognizing the attendees are also doing their regular work. Can take on more than one class during the week.

Duration: 12-14 weeks (depending upon the experience of the trainees).

The cost of each program is available upon request. In all cases expenses are extra.

Let M.O.P. Systems' Practical Management Program provide your lead people, supervisors and managers with hands on training and practical solutions to their daily problems and obstacles.

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Practical Management Training Feedback

"…It was nice to be given training by a teacher who had a passion for his subject and was not just giving lip service to something he barely knew himself."

…Bolthouse Farms supervisor

"The class was insightful. It gave me a boost of confidence I needed for this position, talking to different levels of employees. Thank you so much for your time and patience with us."

…Bolthouse Farms supervisor

"I strongly recommend this class to all management. Not just the new managers and supervisors, but also the more senior, for we can never learn too much and some may have lost the intricate details of the methods in which we should manage the real people within the facility."

"Stanley, I felt that you listened extraordinarily well to every individual. You accepted everyone's view points and offered, not just one but various perspectives to each situation. You, to me, are an exceptional trainer."

…Bolthouse Farms supervisor

"…every week I was enlightened with knowledge to help deal with issues I face daily. The lesson on rating employees was most useful… now I feel confident to reward and build up our good employees who deserve it."

…Bolthouse Farms supervisor

"…Of particular note is the Practical Management training course he conducted with 1st and 2nd line supervisors in our Juice/Concentrate Plant. These were effective, well-received classes conducted by Mr. Dyrkacz which enabled our young and inexperienced supervisors to feel more comfortable and effective regarding their people management skills."

… Thomas A. Selim
Director of Human Resources
Bolthouse Farms

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